Privacy Policy
CE Restaurant Concepts’ Commitment to Your Privacy
At CE Restaurant Concepts, we are committed to protecting your privacy. All personal information collected on our site is processed over secure servers that utilize Secure Socket Layer (SSL) encryption, ensuring that your information is protected from unauthorized access. SSL encryption is an industry-standard protocol for encrypting sensitive information, such as your name, address, and payment details.
Information We Collect
CE Restaurant Concepts is the sole owner of all information collected on our website and does not share, sell, or rent personal information to third parties outside of our trusted service providers. The information we collect is used to:
- Process and Fulfill Orders: Ensure accurate and complete processing of your purchases.
- Provide a Personalized Shopping Experience: Offer tailored recommendations and personalized interactions for registered users.
- Send Marketing Communications: Send newsletters and special promotions to those who have opted in.
- Analyze and Improve Site Performance: Monitor website traffic and usage patterns to enhance user experience and functionality.
Third-Party Tools and Analytics
To improve the functionality and performance of our website, CE Restaurant Concepts may use third-party tools, such as analytics and advertising services. These tools may collect data on user interactions, preferences, and website navigation to help us better understand our audience and optimize our site. Commonly used tools may include analytics platforms and advertising networks, though all data handling complies with applicable privacy standards.
Customer Testimonials and Reviews
By submitting testimonials, reviews, or feedback about CE Restaurant Concepts or products on our website, you agree to allow us to use your comments and first name for marketing purposes. Participation in reviews and surveys is entirely voluntary, and if you wish to have your testimonial removed, please contact us at support@cerestaurants.com.
Marketing Communications and Opt-Out
If you receive marketing communications from CE Restaurant Concepts and wish to unsubscribe, you can opt out at any time. Each marketing email includes an unsubscribe link to make it easy for you to stop receiving communications.
Correction, Access, and Deletion of Information
You have the right to access, update, or delete your personal information at any time. To request changes to your personal data or to delete your account with us, please contact us via our online form, email at Info@cerestaurants.com, or call us at 1.888.919.9261.
Please be aware that deleting your personal information means:
- You will lose any personalized data or saved preferences associated with your account.
- Your CE Restaurant Concepts account, along with order and purchase history, will be permanently removed.
- Once deleted, your data cannot be restored.
Please note, we are unable to delete information related to any in-progress orders or active service transactions.
Data Sharing with Service Providers
To facilitate a smooth shopping experience, we may share relevant information with our shipping partners, payment processors, and review service providers. These trusted partners are contractually obligated to maintain the confidentiality and security of your data and use it solely for the purpose of providing the services requested.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and assist with marketing efforts. Cookies help us remember user preferences, understand site traffic, and provide relevant ads. You can manage cookie preferences in your browser settings.
SMS/Text Messaging Policy
CE Restaurant Concepts may send text messages to customers who have explicitly agreed to receive SMS communications. These messages are used for communications related to requested equipment quotes, active orders, customer service, shipping, and delivery scheduling.
Consent to Receive Text Messages
Customers may opt in to receive SMS/MMS communications through our website contact forms by voluntarily checking the SMS consent checkbox, or verbally by phone or in person when requesting an equipment quote, placing an order, or requesting assistance with an existing order, customer service matter, shipping, or delivery.
Before SMS/MMS messages are sent, the customer must affirmatively agree to receive messages from CE Restaurant Concepts. Website SMS consent is collected through a separate consent checkbox that is not selected by default.
Consent to receive SMS/MMS messages is not a condition of purchase. Customers who do not provide consent will not be enrolled in our SMS messaging program.
Types of Text Messages
Customers who opt in may receive text messages regarding:
- Requested equipment quotes and related questions
- Active order updates and order status
- Delivery and shipping scheduling
- Customer service communications related to requested products, quotes, or orders
Message Frequency and Charges
Message frequency may vary depending on your quote, order, customer service, shipping, or delivery needs. Standard message and data rates may apply as determined by your wireless carrier.
Opt-Out and Help Instructions
You may stop receiving SMS messages from CE Restaurant Concepts at any time by replying "STOP" to any message. After opting out, you will receive no further SMS messages unless you opt in again.
For assistance, reply "HELP" to any message, email info@cerestaurants.com, or call us at 1.888.919.9261.
SMS Privacy and Data Sharing
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share personal data, including your SMS opt-in or consent status, with service providers that help us provide our messaging services, including platform providers, telecommunications providers, phone companies, and vendors that assist in the delivery of text messages.
All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent for purposes unrelated to providing the SMS messaging service. SMS opt-in data and consent will not be shared with third parties for promotional or marketing purposes.
Data Collection from Text Messaging
When you use our text messaging service, we may collect and process your mobile phone number, SMS opt-in and opt-out status, message engagement information, and related communication records. This information is used to provide requested messaging services, maintain consent and opt-out records, support customer communications, and comply with applicable legal and telecommunications requirements.
Your Privacy Rights
CE Restaurant Concepts respects your privacy rights and complies with applicable laws such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you are a California resident or located in a GDPR jurisdiction, you have the right to request access to, deletion of, or information about the personal data we collect about you.
To exercise these rights, please contact us using the information below.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or comply with new legal requirements. Updates will be posted on this page with an updated date.
Contact Us
If you have questions about our privacy practices, please reach out to us at:
Our Mission
Our mission is simple: to empower restaurant owners with the tools and expertise they need to succeed. Whether you’re starting fresh or upgrading your current setup, we’re here to help you every step of the way.
